Cookie Policy

1. Introduction

This Cookie Policy explains how Wing Snob ("we," "us," "our," or "the Company") uses cookies and similar technologies on our website wings-snobs.top (the "Website"). This policy applies to all visitors and users of our food ordering and delivery service.

By using our Website, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

We are committed to being transparent about our use of cookies and providing you with meaningful choices about how your data is used to enhance your food ordering experience.

2. What Are Cookies

Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website. They contain information that is transferred to your device's hard drive and allow the website to recognize your device and store some information about your preferences or past actions.

Types of Cookies:

• Session Cookies: These are temporary cookies that are deleted when you close your web browser. They help us manage your session as you navigate through our website, such as maintaining items in your shopping cart.
• Persistent Cookies: These cookies remain on your device for a set period or until you manually delete them. They remember your preferences and settings for future visits.
• First-Party Cookies: These are cookies set directly by our website (wings-snobs.top) and can only be read by our site.
• Third-Party Cookies: These are cookies set by domains other than our website, such as Google Analytics or Facebook, to provide additional functionality.

3. Why We Use Cookies

We use cookies for several important purposes to enhance your experience with our food delivery service:

Essential Website Functionality:

• Managing your shopping cart and order process
• Maintaining your login session
• Remembering your delivery location preferences
• Ensuring website security and preventing fraud
• Providing basic website functionality and navigation

Performance Improvement:

• Analyzing website performance and loading times
• Understanding which pages are most popular
• Identifying and fixing technical issues
• Optimizing our menu display and ordering process

User Experience Personalization:

• Remembering your favorite menu items and previous orders
• Customizing content based on your preferences
• Providing personalized recommendations
• Remembering your dietary restrictions and allergies
• Storing your preferred delivery address and contact information

Analytics and Statistics:

• Understanding how visitors use our website
• Measuring the effectiveness of our marketing campaigns
• Analyzing customer behavior and preferences
• Improving our service based on usage patterns

Marketing and Advertising:

• Displaying relevant advertisements about our food offerings
• Retargeting visitors with promotional content
• Measuring the effectiveness of our advertising campaigns
• Providing personalized offers and discounts

4. Types of Cookies We Use

The following tables provide detailed information about the specific cookies we use on our website:

4.1 Strictly Necessary Cookies

These cookies are essential for the basic functionality of our website and cannot be disabled without severely affecting your experience.

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

4.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization based on your choices.

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests.

5. Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device to help us provide better service. Here are the main third-party cookie providers we use:

Google Analytics

We use Google Analytics to understand how visitors use our website. This helps us improve our food ordering process and website performance. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Privacy Policy: https://policies.google.com/privacy

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads about our food offerings on Facebook and Instagram.

Privacy Policy: https://www.facebook.com/privacy/explanation

Google Ads

We use Google Ads for remarketing and to measure the effectiveness of our advertising campaigns across Google's network.

Privacy Policy: https://policies.google.com/privacy

6. Cookie Duration

The length of time cookies remain on your device depends on whether they are "persistent" or "session" cookies:

Session Cookies

These cookies are temporary and are automatically deleted when you close your web browser. They are essential for maintaining your shopping cart contents and login status during your visit to our website.

Persistent Cookies

These cookies remain on your device for a specified period or until you manually delete them. Here's a breakdown of our persistent cookie durations:

7. How to Manage Cookies

You have several options for managing cookies on our website:

7.1 Browser Settings

You can control and delete cookies through your web browser settings. Here are step-by-step instructions for popular browsers:

7.2 Opt-Out Links

You can opt out of specific third-party services we use:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook Ads: Facebook Ad Preferences
• Google Ads: Google Ads Settings
• Network Advertising Initiative: NAI Opt-out Tool
• Digital Advertising Alliance: DAA Opt-out Tool

7.3 Our Cookie Consent Tool

We provide a cookie consent tool that allows you to customize your cookie preferences. You can:

• Accept all cookies for the full website experience
• Reject non-essential cookies while maintaining basic functionality
• Customize your preferences for different types of cookies
• Change your preferences at any time by clearing your browser's local storage for our domain

8. Consequences of Disabling Cookies

While you have the right to disable cookies, doing so may significantly impact your experience on our website. Here's what you should expect:

Essential Functions That May Not Work:

• Shopping Cart: Items may not stay in your cart between pages or visits
• User Accounts: You may not be able to log in or maintain your login session
• Order Process: The checkout process may not function properly
• Delivery Location: You'll need to enter your address every time you visit
• Security Features: Some security measures may not work, potentially exposing you to risks

Features with Reduced Functionality:

• Personalized Recommendations: We won't be able to suggest items based on your preferences
• Order History: Previous orders won't be remembered for easy reordering
• Favorite Items: Your favorite menu items won't be saved
• Dietary Preferences: Dietary restrictions and allergies won't be remembered
• Language Settings: The site will default to English each visit

Analytics and Improvements:

Disabling analytics cookies means we can't understand how you use our website, which limits our ability to:

• Improve website performance and loading times
• Fix technical issues and bugs
• Optimize the ordering process
• Develop new features that customers want

9. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. When you turn on this feature, your browser sends a signal to websites, analytics companies, ad networks, plug-in providers, and other web services requesting that they stop tracking your activity.

Currently, our website does not respond to DNT signals because there is no industry consensus on how to interpret and respond to these signals. However, we are committed to providing you with meaningful choices about your privacy, which is why we offer our cookie consent tool and honor your choices regarding optional cookies.

You can enable Do Not Track in your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data > Send a "Do Not Track" request
• Firefox: Options > Privacy & Security > Send websites a "Do Not Track" request
• Safari: Preferences > Privacy > Website tracking > Ask websites not to track me
• Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• For significant changes, provide additional notice through email or prominent website notices
• Give you the opportunity to review and accept the updated policy

We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies and how you can manage them. Your continued use of our website after any changes to this policy constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

We typically respond to privacy-related inquiries within 48 hours. For urgent matters related to data protection, please call us directly.

12. More Information

For more information about cookies and your privacy rights, we recommend visiting these external resources:

General Cookie Information:

• All About Cookies - Comprehensive guide to cookies and privacy
• Cookiepedia - Database of cookies and their purposes
• ICO Cookies Guide - UK Information Commissioner's Office guidance

Browser Help Pages:

• Chrome Cookie Settings
• Firefox Cookie Settings
• Safari Cookie Settings
• Edge Cookie Settings

Privacy Rights Organizations:

• Privacy Badger - Browser extension to block trackers
• Ghostery - Privacy browser and tracker blocker
• DuckDuckGo Privacy Browser - Privacy-focused browser

Remember that managing your privacy online is an ongoing process. We encourage you to regularly review your privacy settings and stay informed about new developments in online privacy protection.